How Turo Localized an Entire Ecosystem into Spanish in One Week
• 6 min read
Turo is the car rental marketplace that is reinventing rental to unlock independence for all. But unlike booking a room, car sharing requires a unique layer of confidence. Guests aren't just looking for a place to stay; they are trusting a vehicle to move them safely through the world.
This focus on reliability has fueled Turo's massive growth into a $1 billion business. Today, the company successfully operates across the US, Canada, the UK, France, and Australia. For Turo, localization is the "bare minimum" required to build this essential trust with both hosts and guests.
Leading this global expansion is Gideon Hod, Turo's Director of Product Operations. Gideon views his role as the center of a massive feedback loop, bridging the gap between high-level product strategy and the boots-on-the-ground reality of local users.
While traditional product management often focuses on top-down roadmaps, Gideon’s approach to Product Ops is built on velocity and execution. Under his direction, Turo sped up their workflow shifting from a manual localization process to a high-speed, AI workflow within Crowdin.
<table>
<thead>
<tr>
<th class="align-baseline">SUMMARY</th>
<td></td>
</tr>
<tr>
<th>Metric</th>
<th>Traditional Workflow</th>
<th>AI Workflow</th>
<th>Improvement</th>
</tr>
</thead>
<tbody>
<tr>
<td>
<strong>Time to Market</strong>
</td>
<td>3–4 Months</td>
<td>1 Week</td>
<td>
<strong>90% faster</strong>
</td>
</tr>
<tr>
<td>
<strong>Total Cost</strong>
</td>
<td>$10,000+ (Est.)</td>
<td>AI Tokens + QA</td>
<td>
<strong>98% cheaper</strong>
</td>
</tr>
<tr>
<td>
<strong>Human Intervention</strong>
</td>
<td>100% Manual Review</td>
<td>Near-zero (Fallback only)</td>
<td>
<strong>Almost 100% AI Translations</strong>
</td>
</tr>
</tbody>
</table>